How do I redraw winners?
To ensure raffles and sweepstakes follow legal guidelines and honor drawn winners without bias, our application does not have a feature that allows organizers to redraw winners. However, under certain circumstances, RallyUp can draw alternate winners for you. These cases include, but are not limited to:
- The winner is not qualified to win the prize based on eligibility requirements described in the Official Rules for your raffle or sweepstakes.
- The winner entered incorrect contact information and cannot be reached.
- The winner was contacted with no response after a certain amount of time.
If you would like alternate winners drawn for your raffle or sweepstakes, contact us at firstname.lastname@example.org or via chat. Please include the name of your campaign and the reason you need additional winners drawn.