Why did the same person win more than one prize?
A donor purchasing multiple entries in a raffle or sweepstakes has the chance to win more than one prize. When a prize winner is determined, only their winning entry number is removed from the drawing pool. The remaining entries purchased by this person are still eligible for winning the remaining prizes.
For more information on how winners are selected, see: How does RallyUp draw winners on raffles and sweepstakes?
If you cannot contact a winner due to inaccurate contact information, a winner has not responded after a certain amount of time, or a winner is not eligible to win the prize, you can redraw the winner on the campaign.