Why is the amount raised on my fundraiser page different from the amount available to withdraw?

When using deferred funding on a campaign, funds raised will need to be requested to be withdrawn at the end of the campaign. You may notice that the total amount raised on the campaign page differs from the amount available to withdraw. This is because the amount displayed on the campaign page does not account for any fees that were charged on your campaign.  The amount that shows under withdraw campaign funds* is the total amount raised, less any fees charged on your campaign.

Click here to learn more about how to view any fees charged to help reconcile your campaign.


Other articles you may find helpful:

Can I have donors pay the Stripe and RallyUp fees?

Direct and Deferred Funding: What’s the difference?

Were my funds sent yet?


*Note that the terminology on these buttons may be different according to the terminology that you've created for your campaign.

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