How to enter customized entries?

My organization has pre-sold tickets for our event. We have sold them as $1 for 1 entry. How do you edit that amount under each raffle? I have tried multiple times and continue to receive an error message.

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- Nicole Castillomoderator
- Nicole_Castillo
- 3 mths ago
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Hi Kalli,

I just sent you an email with more information.

Thanks!

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- Melissa Catton
- Melissa_Catton
- 1 mth ago
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I had this same question. Wish I could see the answer.

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- Nicole Castillomoderator
  
  Nicole_Castillo
  
  1 mth ago
  
  Reported - view
  Melissa Catton
  
  Hello Melissa,
  
  There are a few variables that can affect this. If you use the free price plan then the minimum number of tickets that you can have is 10. On the percent plan you can have 1. And currently the minimum dollar amount that you can have is $5 for a ticket entry. This will be changing soon to include lower dollar amounts. So, to have $1 for 1 entry it would need to be set up as either $5 for 5 entries or $10 for 10 entries depending on the price plan that you choose. Please chat or email us if you need more details.
  
  Thanks!
  
  Nicole
  
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