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Re: Restrict ticket sales by region @Shirley Alarie Hi there! Thanks for your continued interest in this feature. We do have a way to handle this currently through our payment processor Stripe and their "Radar" feature.…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 1 mth ago
- Suggest features
- Official response
- Reported - view
Re: More integrations with CRMs like Salesforce and DonorPerfect @Sarah Klein Hey Sarah! Thanks for reaching out. We are starting development now to integrate with more apps. The first integration we'll be building is with ActiveCampaign.…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 5 mths ago
- Suggest features
- Official response
- Reported - view
Re: Custom Fields - Selection Hi Linda! Thanks for reaching out. This is not currently a capability the platform has, but it is on our roadmap for a future update. Currently, you can collect short answer responses for your…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 8 mths ago
- Ask a question
- Official response
- Reported - view
Re: Fundraising Auctions: Bidder-side Favorite/Sticky/Hide bidding items Hi Marco. Thanks so much for providing your feedback here! This is a really good suggestion, especially for auctions with many items and categories. I've added this to our product roadmap.…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 8 mths ago
- 1
- Suggest features
- Official response
- Reported - view
How to edit a registration on an event campaign
If you’re running an event campaign, you’ll want to customize the registration options to suit your fundraiser’s needs and goals. RallyUp has made it easy to change the image, text, quantity,…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 6 mths ago
- 17
- Event fundraisers
How to set up registrations with limited quantities or time on an a-thon campaign.
If you’re organizing an a-thon campaign, you’ll have the option to enforce some limitations to fit the needs of your fundraiser. For example, you can create a registration that remains open for the…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 6 mths ago
- 34
- A-thon fundraisers
Why am I not allowed to create a raffle fundraiser?
In the U.S., raffles are subject to federal and state regulations. If you are unable to select “raffle” as your type of fundraiser on RallyUp, it is due to one of the following reasons:…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 1 mth ago
- 596
- Raffles and sweepstakes
Important information to know about raffles before creating your campaign
Charity raffles are a popular and engaging way to raise money for your organization. Charity raffles fall under specific federal and state regulatory requirements that govern their use, however,…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 5 days ago
- 1,675
- 5
- Raffles and sweepstakes
How can I include a waiver or forms for people participating in my event?
Sometimes participants will need to sign a waiver, registration form, or other paperwork to legally participate in your event. We’ve made it easy for you to share important information or forms with…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 6 mths ago
- 26
- Team fundraising
How can I see how much each participant has raised?
For campaigns with team fundraising enabled, our system will keep track of the donations collected by each participant as well as their activity results.…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 6 mths ago
- 35
- Team fundraising
How do I send an email to participants on my campaign?
If you’re running a campaign with participants who are involved in fundraising, there may be time when you need to contact everyone to provide important information about your campaign or event.…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 6 mths ago
- 55
- Team fundraising
I can’t find my organization in the list
Our system contains a list of registered 501c organizations which has been imported from the IRS database. To find your organization in this list, start typing the name of the organization or enter…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 1 mth ago
- 51
- Set up your organization
How to change the name or email associated with your RallyUp account
If you need to change any personal information associated with your account, it’s simple to do from your home page. Here’s how you can update your information anytime you need to make changes:…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 2 mths ago
- 28
- General how-to's
View a sample donation page
With RallyUp, you can create a branded donation page for your organization in just a few clicks. You'll love the simple customization options and your donors will love how easy it is to support your…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 11 mths ago
- 296
- View sample fundraisers
View a sample a-thon fundraiser
With RallyUp, you can create a fully customized a-thon fundraiser for your cause in just a few clicks. You'll love the simple setup process and your donors will love how easy it is to pledge and…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 11 mths ago
- 121
- View sample fundraisers
Why aren't some donations showing up on my campaign?
There may be times when you notice a donation is made on your campaign but it doesn’t immediately appear on the list of donations shown on your campaign page.…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 10 mths ago
- 19
- Troubleshooting
What is the "application fee" in my Stripe dashboard?
Learn more about how the fees in your Stripe dashboard are determined and displayed. If you've set up direct funding for your organization's account, your Stripe dashboard will have detailed…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 11 mths ago
- 101
- Troubleshooting
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Does RallyUp notify the people who don’t win?
Learn more about the options available for notifying non-winners on raffles and sweepstakes below. RallyUp offers many options for personalizing your campaign settings.…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 3 mths ago
- 46
- Ask a question
0
What happens if I don't reach my fundraising goal?
Learn how to use fundraising goals to reach the best possible outcome for your campaign. RallyUp gives you the option of setting a goal when building your fundraising campaign,…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 11 mths ago
- 13
- Ask a question
0
Is RallyUp secure?
Learn about the security measures RallyUp has in place to safeguard payment information and personal data. RallyUp takes the privacy of donors, organizations,…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 11 mths ago
- 52
- Ask a question
0
Can organizations outside of the US use RallyUp?
Learn how to use RallyUp if your organization is located outside of the US. RallyUp has always allowed any organization to accept donations from credit cards in more than 135 different currencies .…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 11 mths ago
- 31
- Ask a question
0
Can I have donors pay the Stripe and RallyUp fees?
Find out how to pass fees to your donors, depending on the type of plan you select for your fundraiser. RallyUp uses fees and tips collected through donations to cover operating costs,…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 3 mths ago
- 139
- Ask a question
0
Am I eligible to run a raffle fundraiser?
Learn more about IRS regulations for running raffle fundraisers. Charity raffles can be an excellent way to raise money for your organization or cause,…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 1 mth ago
- 345
- Ask a question
0
Can participants and teams customize their fundraising page?
Find out how RallyUp lets teams and participants edit their unique fundraising page for a more personalized experience. If you enable team fundraising for your campaign,…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 11 mths ago
- 78
- Ask a question
0
Can donors purchase tickets for specific prizes?
Learn how to set up a raffle so donors can purchase entries to win specific prizes, versus automatically being entered to win any prize. When setting up a raffle fundraiser,…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 5 mths ago
- 55
- Ask a question

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Kevan Mann

Kevan_Mann

Product Manager

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