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Remove auction bid
Are you able to delete auction bids from those outside the school community that our auction is for? We are not shipping any auction items. Also, there are many school related items or art projects…
- Tessa Pinkerton
- Tessa_Pinkerton
- 2 wk ago
- 2 replies
- 12
- Tessa Pinkerton2 wk ago
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0
How to run a FREE raffle
Hi there, we want to run a raffle for our employees that is totally free to them. They just enter their name and we do a drawing . Can we use this platform for a completely free raffle? Many thanks
- Nicola Ellis
- Nicola_Ellis
- 3 wk ago
- 2 replies
- 15
- Nicola Ellis3 wk ago
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Pledge button not working
I copied my campaign to run it as a test. Now the make a pledge button doesn’t work - any ideas? I thought it might be because I might have entered a later start date but I don’t see where I might…
- Christina Kaiser
- Christina_Kaiser
- 1 yr ago
- 3 replies
- 18
- Bryanna Mackay1 mth ago
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- Janeen Kempamoderator
- Janeen_Kempa
- 1 yr ago
- Official response
- Reported - view
Once you publish your campaign, it does go through an approval process to ensure compliance and to make sure your organization is set up correctly to receive the funds.…
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Edit email receipt
Hello, is it possible to edit the copy in the receipt the supporter will get when they sign up to our raffle? I can see we can add a logo and add how we refer to our supporters,…
- Jenny Hogg
- Jenny_Hogg
- 1 mth ago
- 2 replies
- 20
- Jenny Hogg1 mth ago
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0
Countdown clock on a raffle
Hello, how do I change the colour of the countdown clock? many thanks!
- chrissy mouncey
- chrissy_mouncey
- 1 mth ago
- 3 replies
- 11
- Bryanna Mackay1 mth ago
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Type of Campaign for a Cash Calendar?
Has anyone done a Cash Calendar using RallyUp? What kind of campaign did you choose? I started out choosing 'Raffle' because that seemed to be the closest fit but now I'm being asked to determine a…
- Mei Chau-Hayes
- Mei_ChauHayes
- 2 mths ago
- 2 replies
- 20
- Mei Chau-Hayes2 mths ago
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eCards ??
We are a Cat Rescue Non-Profit organization and we were considering doing eCards for Valentines day - from your Kitty to your loved one ..... of course for a donation fee ....…
- Kathy Klastorin
- Kathy_Klastorin
- 2 mths ago
- 1 reply
- 6
- Bryanna Mackay2 mths ago
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Comments Section
Is it possible to remove a comment in the comments section of your raffle page?
- Thomas Magner
- Thomas_Magner
- 3 mths ago
- 1 reply
- 18
- Josie3 mths ago
- Ask a question
0
Change home currency of fundraiser
Dear Rallyup, We set up the fundraiser with Australian Dollars as the primary fundraiser currency. After we have published the fundraiser and processed the first donation it is in USD.…
- Pavel Sraj
- Pavel_Sraj
- 3 mths ago
- 1 reply
- 24
- Josie3 mths ago
- Ask a question
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Can I have donors pay the Stripe and RallyUp fees?
Find out how to pass fees to your donors, depending on the type of plan you select for your fundraiser. RallyUp uses fees and tips collected through donations to cover operating costs,…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 3 mths ago
- 407
- Ask a question
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Raffle Funding
Does anyone know how to navigate back to the Funding page of the Raffle where you determine deferred funding or immediate funding via Stripe? I didnt realize that the deferred funding was capped at…
- Thomas Magner
- Thomas_Magner
- 3 mths ago
- 2 replies
- 21
- Thomas Magner3 mths ago
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Temporarily Paused
Hello, our raffle had been live for 4 days and now all of a sudden says it is temporarily paused. PLEASE HELP! Every minute it is paused we are losing money!
- Sydney Williams
- Sydney_Williams
- 4 mths ago
- 5 replies
- 45
- Thomas Magner3 mths ago
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0
Optimize for Mobile Phones?
How can I optimize my Raffle website for Mobile Phones?
- Evan Junior Davis
- Evan_Junior_Davis
- 3 mths ago
- 1 reply
- 14
- Jamie Harris3 mths ago
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2 images for a sales item?
We'd like to include two images for an item - e.g. front and back of handbag or shirt. Can this be done?
- Test Person
- Test_Person
- 3 mths ago
- 1 reply
- 17
- Bryanna Mackay3 mths ago
- Ask a question
0
How do you get the account verified, we are keen to get the campaign running and want to understand if there is anything else we need to do.
- Louise Burbank
- Louise_Burbank
- 3 mths ago
- 2 replies
- 28
- Louise Burbank3 mths ago
- Ask a question
1
Can I add prizes to a live sweepstakes?
We have a new donor interested in adding a prize to our grand prize. Can I edit the prize package and add the new item to the summary description while the sweepstakes is open and active?
- Gary Moore
- Gary_Moore
- 3 mths ago
- 2 replies
- 26
- 1
- Gary Moore3 mths ago
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0
Adding Auction items after auction is published
Can I still add auction items after the auction has been published?
- Lynsey Smith
- Lynsey_Smith
- 1 yr ago
- 5 replies
- 78
- Nicolemoderator3 mths ago
- Ask a question
0
Problem with Bulk buy discounts for Raffle tickets in UK
I set up a Raffle on the site and it is going very well, however I have been contacted by a person raising an objection to my offering bulk buy rate. My pricing was set at £5 for 10 tickets,…
- Neil Mackay
- Neil_Mackay
- 9 mths ago
- 3 replies
- 38
- Jamie Harris3 mths ago
- Ask a question
0
Is there a QR code option? Any suggestions?
- ryan newberry
- ryan_newberry
- 3 mths ago
- 1 reply
- 37
- Josie3 mths ago
- Ask a question
0
I live in NJ can I set up a raffle for a 100 dollars gift card and get donations.
Scammer tried to get me to use my gift cards as payment but I didn't give them the chance so I want to raffle them and get my money back.
- Andres Carmona
- Andres_Carmona
- 4 mths ago
- 1 reply
- 21
- Josie3 mths ago
- Ask a question
0
Is there a limit of 10 tickets with physical tickets
When selling physical tickets and manually entering them into the system, is the limit per transaction also 10 or can you manually enter less?
- Nicole LaFountaine
- Nicole_LaFountaine
- 3 mths ago
- 19
- Ask a question
0
Call to Action buttons on main page
I like Call to Action buttons overlay on the image. Unfortunately the system duplicates the buttons right below which is confusing/unnecessary. I know I can remove the overlay buttons.…
- Nick Thompson
- Nick_Thompson
- 4 mths ago
- 13
- Ask a question
0
How does RallyUp draw winners on raffles and sweepstakes?
Be assured that your donors will have fair odds for winning your prize(s). Learn about how our randomized algorithm is used to draw winners. RallyUp uses a certified randomization algorithm to draw…
- Steve Bernatadmin
- Steve_Bernat
- 4 mths ago
- 322
- Ask a question
1
Raffles and sweepstakes: What’s the difference?
Find out what makes raffles different from sweepstakes, and which one best fits your fundraising needs! Without a doubt, no matter which fundraiser you choose,…
- Leanne Bernatmoderator
- Leanne_Bernat
- 5 mths ago
- 928
- 1
- Ask a question
0
Am I eligible to run a raffle fundraiser?
Learn more about IRS regulations for running raffle fundraisers. Charity raffles can be an excellent way to raise money for your organization or cause,…
- Kevan Mannmoderator
- Product Manager
- Kevan_Mann
- 5 mths ago
- 693
- Ask a question

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