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Remove auction bid
Are you able to delete auction bids from those outside the school community that our auction is for? We are not shipping any auction items. Also, there are many school related items or art projects…
Tessa Pinkerton
Tessa_Pinkerton
2 wk ago
2
replies
12
Tessa Pinkerton
2 wk ago
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0
How to run a FREE raffle
Hi there, we want to run a raffle for our employees that is totally free to them. They just enter their name and we do a drawing . Can we use this platform for a completely free raffle? Many thanks
Nicola Ellis
Nicola_Ellis
3 wk ago
2
replies
15
Nicola Ellis
3 wk ago
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0
Pledge button not working
I copied my campaign to run it as a test. Now the make a pledge button doesn’t work - any ideas? I thought it might be because I might have entered a later start date but I don’t see where I might…
Christina Kaiser
Christina_Kaiser
1 yr ago
3
replies
18
Bryanna Mackay
1 mth ago
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Janeen Kempa
moderator
Janeen_Kempa
1 yr ago
Official response
Reported - view
Once you publish your campaign, it does go through an approval process to ensure compliance and to make sure your organization is set up correctly to receive the funds.…
0
Edit email receipt
Hello, is it possible to edit the copy in the receipt the supporter will get when they sign up to our raffle? I can see we can add a logo and add how we refer to our supporters,…
Jenny Hogg
Jenny_Hogg
1 mth ago
2
replies
20
Jenny Hogg
1 mth ago
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0
Countdown clock on a raffle
Hello, how do I change the colour of the countdown clock? many thanks!
chrissy mouncey
chrissy_mouncey
1 mth ago
3
replies
11
Bryanna Mackay
1 mth ago
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0
Type of Campaign for a Cash Calendar?
Has anyone done a Cash Calendar using RallyUp? What kind of campaign did you choose? I started out choosing 'Raffle' because that seemed to be the closest fit but now I'm being asked to determine a…
Mei Chau-Hayes
Mei_ChauHayes
2 mths ago
2
replies
20
Mei Chau-Hayes
2 mths ago
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0
eCards ??
We are a Cat Rescue Non-Profit organization and we were considering doing eCards for Valentines day - from your Kitty to your loved one ..... of course for a donation fee ....…
Kathy Klastorin
Kathy_Klastorin
2 mths ago
1
reply
6
Bryanna Mackay
2 mths ago
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0
Comments Section
Is it possible to remove a comment in the comments section of your raffle page?
Thomas Magner
Thomas_Magner
3 mths ago
1
reply
18
Josie
3 mths ago
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0
Change home currency of fundraiser
Dear Rallyup, We set up the fundraiser with Australian Dollars as the primary fundraiser currency. After we have published the fundraiser and processed the first donation it is in USD.…
Pavel Sraj
Pavel_Sraj
3 mths ago
1
reply
24
Josie
3 mths ago
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0
Can I have donors pay the Stripe and RallyUp fees?
Find out how to pass fees to your donors, depending on the type of plan you select for your fundraiser. RallyUp uses fees and tips collected through donations to cover operating costs,…
Kevan Mann
moderator
Product Manager
Kevan_Mann
3 mths ago
407
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0
Raffle Funding
Does anyone know how to navigate back to the Funding page of the Raffle where you determine deferred funding or immediate funding via Stripe? I didnt realize that the deferred funding was capped at…
Thomas Magner
Thomas_Magner
3 mths ago
2
replies
21
Thomas Magner
3 mths ago
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0
Temporarily Paused
Hello, our raffle had been live for 4 days and now all of a sudden says it is temporarily paused. PLEASE HELP! Every minute it is paused we are losing money!
Sydney Williams
Sydney_Williams
4 mths ago
5
replies
45
Thomas Magner
3 mths ago
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0
Optimize for Mobile Phones?
How can I optimize my Raffle website for Mobile Phones?
Evan Junior Davis
Evan_Junior_Davis
3 mths ago
1
reply
14
Jamie Harris
3 mths ago
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0
2 images for a sales item?
We'd like to include two images for an item - e.g. front and back of handbag or shirt. Can this be done?
Test Person
Test_Person
3 mths ago
1
reply
17
Bryanna Mackay
3 mths ago
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0
How do you get the account verified, we are keen to get the campaign running and want to understand if there is anything else we need to do.
Louise Burbank
Louise_Burbank
3 mths ago
2
replies
28
Louise Burbank
3 mths ago
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1
Can I add prizes to a live sweepstakes?
We have a new donor interested in adding a prize to our grand prize. Can I edit the prize package and add the new item to the summary description while the sweepstakes is open and active?
Gary Moore
Gary_Moore
3 mths ago
2
replies
26
1
Gary Moore
3 mths ago
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0
Adding Auction items after auction is published
Can I still add auction items after the auction has been published?
Lynsey Smith
Lynsey_Smith
1 yr ago
5
replies
78
Nicole
moderator
3 mths ago
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0
Problem with Bulk buy discounts for Raffle tickets in UK
I set up a Raffle on the site and it is going very well, however I have been contacted by a person raising an objection to my offering bulk buy rate. My pricing was set at £5 for 10 tickets,…
Neil Mackay
Neil_Mackay
9 mths ago
3
replies
38
Jamie Harris
3 mths ago
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0
Is there a QR code option? Any suggestions?
ryan newberry
ryan_newberry
3 mths ago
1
reply
37
Josie
3 mths ago
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0
I live in NJ can I set up a raffle for a 100 dollars gift card and get donations.
Scammer tried to get me to use my gift cards as payment but I didn't give them the chance so I want to raffle them and get my money back.
Andres Carmona
Andres_Carmona
4 mths ago
1
reply
21
Josie
3 mths ago
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0
Is there a limit of 10 tickets with physical tickets
When selling physical tickets and manually entering them into the system, is the limit per transaction also 10 or can you manually enter less?
Nicole LaFountaine
Nicole_LaFountaine
3 mths ago
19
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0
Call to Action buttons on main page
I like Call to Action buttons overlay on the image. Unfortunately the system duplicates the buttons right below which is confusing/unnecessary. I know I can remove the overlay buttons.…
Nick Thompson
Nick_Thompson
4 mths ago
13
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0
How does RallyUp draw winners on raffles and sweepstakes?
Be assured that your donors will have fair odds for winning your prize(s). Learn about how our randomized algorithm is used to draw winners. RallyUp uses a certified randomization algorithm to draw…
Steve Bernat
admin
Steve_Bernat
4 mths ago
322
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1
Raffles and sweepstakes: What’s the difference?
Find out what makes raffles different from sweepstakes, and which one best fits your fundraising needs! Without a doubt, no matter which fundraiser you choose,…
Leanne Bernat
moderator
Leanne_Bernat
5 mths ago
928
1
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0
Am I eligible to run a raffle fundraiser?
Learn more about IRS regulations for running raffle fundraisers. Charity raffles can be an excellent way to raise money for your organization or cause,…
Kevan Mann
moderator
Product Manager
Kevan_Mann
5 mths ago
693
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RallyUp
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Home
RallyUp
Getting Started
Create your fundraiser
Set up your organization
View sample fundraisers
Using RallyUp
General how-to's
Team fundraising
Raffles and sweepstakes
Charity auctions
Event fundraisers
Sale campaigns
A-thon fundraisers
Crowdfunding campaigns
Donation pages
Troubleshooting
Best Practices
Fundraisers-in-a-box
Success stories
Discussions
Ask a question
Share an idea
Suggest features
Tags
View all tags
Welcome to the Community!
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